The GSTRecon360 help desk

Find the answer. Then get back to the close.

Search practical guidance on file formats, match rates, ITC review, month freeze, billing, client access, and data handling.

Reach usEmailtaxoneadvisory@gmail.com

What file formats does GSTRecon360 accept?

GSTR-2B: both the JSON download from the GST portal and the Excel export are accepted. Books / purchase register: upload a CSV or Excel file exported from Tally, Busy, Zoho Books, or any ERP that can produce a row-per-invoice list. Column mapping is guided on screen.

Which ERPs and accounting software are supported?

Can I have multiple GSTINs or clients in one account?

Why is my match rate low?

Do I need my GST portal login?

How does the matching engine work?

How do I read the ITC summary and fill GSTR-3B table 4?

How does month freeze work?

How do carry-forward follow-ups work?

Is there a free trial?

Do you issue a GST invoice?

Is my data stored securely in India?

Who can see my uploaded data?

Still blocked?

Send the month and symptom—not the client data.

Tell us the file type, screen, and error message. We aim to reply within one business day.

Email support